Congratulations to the winners of the 4rd Quarter Sweepstakes!
We look forward to giving away some more amazing prizes for next quarter so don’t miss out on your chance to win!
Hello All,
You may be wondering what’s going on with the 4st quarter Sweepstakes. We now have all of the winners contacted and are mailing out prizes as we speak. We will post pictures of these prizes when they are taken.
Thank you for your growing response to our surveys. We couldn’t do this without you.
Thank You
Support Team
We hope that every one had a fun and safe holiday season with family and friends. Weather it’s Christmas, Hanukkah, Kwanza or Festivus, the Survey Exchange wishes you and yours Happy Holidays!
We wanted to apologize to our members who submitted a request to redeem their points and did not receive their gift certificates. The process generally only takes a few days, but most orders have been undelivered in the past couple of weeks. The problem should have been fixed by now.
What happened? We asked our Engineering team to explain what went wrong in the past two weeks:
When you request to redeem your points, an order is placed by our system and sent automatically to our partner’s server. Our partner, Hallmark Insights, then receives the order and sends you the gift certificate. Unfortunately, instead of sending the order to the actual servers, for the past two weeks our system sent the orders to our partner’s testing server. By definition, a testing server behaves like a real server, so from our side it looked like everything went fine when in fact it wasn’t.
If you have tried to redeem your points in October and still haven’t received your certificate, please contact Emma.
Congratulations to the winners of the 4rd Quarter Sweepstakes!
We look forward to giving away some more amazing prizes for next quarter so don’t miss out on your chance to win!
Congratulations to the winners of the 2nd Quarter Sweepstakes.
1st Prizes: a $450 Amazon gift certificate
2nd Prize: a $150 Amazon gift certificate
3rd Prizes: a $50 Amazon gift certificate
See the entire list of sweepstakes winners here
Through our partner Hallmark Insights (Reward Choice), you can now give your reward to charity funds managed by JustGive.org. You can choose to donate your Reward Choice gift certificate to one of the following funds:
To do so, just ask to redeem your Reward Choice gift certificate ($5 or $10) and, when you receive the email from Hallmark Insights with your redemption code, select to donate to the one of the four charity funds available.
Congratulations to our March Sweepstakes winners. They have received their $100 RewardChoice gift certificates:
Starting in April, our sweepstakes becomes quarterly (from April 1st to June 30th) with up to $2,000 to win.
See sweepstakes rules.
Once your point redemption is validated on Survey Exchange, you will receive an email from our partner RewardChoice to let you choose a gift certificate among hundreds of offers.
The screenshot below shows how it works:
For some programs, you can choose if you want an e-mail certificate, a paper certificate or a gift card.
Following the transition to our new platform, we have received many emails from you asking about our points and rewards system, whether it has changed and how. The most frequent questions were: did the reward program change? how many points are needed to redeem points? how long does it take to receive my reward? To those of you who were wondering but did not ask, see our answer below:
We will follow up with more explanation about the Rewards themselves.
We are happy to let you know that the point format bug has been fixed. From now on, “500.00 pts” appear in the US format as “500.00″ instead of the European format “500,00″. Our apologies for those who thought they had won the lottery and reached 500,000 points overnight…
